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USER STORIES

Reelay stories from around the world.

See why market leading brands from around the world trust us to be their corporate meeting productivity solution.

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Testimonials

What our users say

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“We’re going with Reelay® over everyone else, because Reelay® is already superior. It has significantly simplified our scoping process for pre-sales calls, and has become an essential part of our daily business.”
“Reelay® is a fantastic productivity tool for sales and operations functions. One of the few (but growing) examples of AI that actually delivers on the promise of tangible work efficiencies.”
“I've been trying different Notetakers this last year and would like to recommend Reelay®. It is so impressive. It will save you hours of summarizing notes and action items for you, your clients and team.”
“We just finished our regular board  meeting with a dozen participants and I am so beside myself about what Reelay® produced for us! The accuracy and value is unmatched in the market of AI tools.”
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Support

Frequently Asked Questions

Support reps are standing by to help you. Email, or click the chat button in the bottom of you screen and a Reelay team member will get back to you during normal business hours (8am to 8pm EST).

01

What data does Reelay receive, record and/or process?

Reelay has access to the video/audio of the meeting that it is invited to along with the the participants, and possible calendar event that is associated with it.

The two options that lead to Reelay’s involvement are Record and Recap. These two options will take the video recording, transcribe it, and then scan that transcript for key moments from the call while summarizing the event for it’s owner.

When the Don't Join option is selected Reelay still has access to the users calendar event but marks it to not be recorded. No additional data is collected.

02

Where is the raw data stored?

Reelay stores it’s raw data within Amazon Web Services. We use a secure and redundant database service managed by Amazon called RDS. Frequent backup are made along with Point-in-time recovery. Data is stored across multiple availability zones to ensure it’s safety.

03

Who has access to the raw data?  / Does Relay have access to it?

The raw data is accessible by authorized members of Reelay’s Engineering team on a Need-to-access basis. Requests to access are made directly to the CTO and access is granted at the finest level possible to ensure data security for our customers.

04

What are the outputs from Reelay?

There are two ways to receive a Reelay asset (recordings & minutes). These are distilled and concise overviews of the meeting. They holds the following - Short Summary, Synopsis, Topics, Moments (Actions, Highlights, Questions), Transcription, Agenda, and Attendee list.

The Recording which is offered in the Application experience contains the recording along with all of these things listed above. The Minutes document holds all of the information minus the transcription and the recording.

Users are given the option of how what asset they would like to receive post meeting.

05

Who receives these outputs?

This is determined at an organizational level. The following options exist:
‍
A) Only the Meeting Host
B) All Verified Reelay users who were invited or attended
C) All users on the event or in attendance
D) Anyone who has been invited to view ‍

06

What personal data will the outputs contain?

This can vary heavily. Reelay has access to email addresses through calendar events, and names through the meeting attendance. Various amounts of information can be shared within the context of a meeting and should be done with discretion by the customers. Reelay will transcribe what is spoken so it is up to the customer to establish and follow rules for their own meetings.

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