Effective Date: 11/12/22

Reelay Meetings, Inc. (“Reelay,” “we” or “us”) values your privacy. Reelay offers a meeting technology solution platform and Services (the “Services”). This Privacy Policy applies to our website “Site”), as well as the Services, which are accessible through the Site. Through our Services participating meetings hosts (“Host”)and meeting viewers (“Viewers”) are able to interact with their colleagues and clients(“Teammates”) to distribute virtual meeting assets via a secure Internet connection (the “Services”). In thisPrivacy Policy (“Policy”), we describe how we collect, use, and disclose information that we obtain about visitors to the Site and users of theServices.

By visiting the Site or using the Services, you agree that your personal information will be handled as described in this Policy. Your use of the Site and theServices, and any dispute over privacy is subject to this Policy and ourTerms of Service, including its applicable limitations on damages and the resolution of disputes. The Reelay Terms of Service are incorporated by reference into this Policy.


We may collect information about you directly from you and from third parties, as well as automatically through your use of our Site or Services.

Information We Collect Directly From You.
Users may browse the informational areas of the Site without registering with Reelay. However, registration is required to use the Services. Once an Organization has registered with us and subscribed to the Services, their employees can then invite Teammates and Clients to use the Services. After receiving an invite, the Teammate or Client would then need to register for an Reelay account to use the Services.

To register, Users must provide certain information about themselves and their businesses including: the Users name and email address. We may also collect certain optional information, including: middle name or initial, business address, bank account or other payment information and other contact details, picture and communication preferences.

Other Information.
We also collect other information that you submit on the Site, such as comments and blog postings (see “UserGenerated Content” section below). You must submit your name to post a comment to our blog and you may submit other optional information as well.

Information We Collect Automatically.
We may automatically collect the following information about your use of the Site or the Services through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; webpages you view; links you click; your IP address; a time and date stamp and the length of time you visit the Site and or use the Services; the referring URL, or the webpage that led you to the Site; and your browser type. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information. Please see the section “Our Use ofCookies and Other Tracking Mechanisms” below for more information about our use of cookies and other tracking mechanisms.

We use the information that we gather about you for the following purposes:

• To communicate with you about your use of the Services, to respond to your inquiries, to providetechnical support and assistance and for other customer service purposes.
• To send you reminders and other information related to your meetings on behalf of your Company and Client users.
• To tailor the content and information that we may send or display, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Site or the Services.
• To display advertising on the Site.
• To better understand how users access and use the Services, both on an aggregated and individualized basis, in order to improve the Site and the Services and respond to user desires and preferences, and for other research and analytical purposes.


We may share the information that we collect about you, including personally identifiable information, as follows:

• Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors or agents who perform functions on our behalf.
• Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or if we are a part of a bankruptcy proceeding, we may transfer the information we have collected from you to the other company.
• In Response to Legal Process. We also may disclose the information we collect from you in order to comply with the law, a judicial proceeding, court order, or other legal process, such as in response to as subpoena in compliance with applicable privacy laws.
• To Protect Us and Others. We also may disclose the information we collect from you, to the extent permitted by law, where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or as evidence in litigation in which Reelay is involved.
• Aggregate and De-Identified Information. We may share aggregate or de-identified information about users with third parties for marketing, advertising, research or similar purposes.


We use cookies and other tracking mechanisms to track information about your use of the Site or the Services.We may combine this information with other information we collect from you.

Cookies. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record keeping purposes. Some cookies allow us to make it easier for you to navigate the Site and the Services, while others are used to enable a faster log-in process or to allow us to track your activities at theSite and the Services. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The ‘Help’ portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive anew cookie, or how to disable cookies altogether. Visitors to the Site who disable cookies will be able to browse public areas of the Site, but the Services will not function.

Clear GIFs (a.k.a. web beacons, web bugs or pixel tags). Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (in connection with the Site, to among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Third Party Analytics. We use automated devices and applications, such as Google Analytics, MixPanel, and Kissmetrics, to evaluate usage of the Site and the Services and to help us personalize content on the Site and the Services. We also may use other analytic means to evaluate the Services. We use these tools to help us improve the Services, performance and user experiences. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties.

Advertising. We may use network advertisers, such as AdRoll, to advertise the Site and the Services on other websites, and we may do so based on your visits to the Site and to other third party Sites. These entities may use cookies and other tracking technologies to perform their services. We do not share your personal information with these third parties. The Site does not currently respond to browser ‘Do-Not-Track’ requests; however, you may find out more about targeted advertising in general, and opt out of targeted ads from many ad networks, including AdRoll, through the National Advertising Initiative (NAI) website, or the Digital Advertising Alliance (DAA) website.

We may invite you to post content on the Site including your comments. However, Reelay cannot prevent such information from being used in a manner that may violate this Policy, the law, or your personal privacy. As a result, you should never post any sensitive information to the Site that you are not comfortable sharing publicly(e.g., personal financial information, social security numbers, etc.). Reelay is not liable to you or any other person for any content or information you post to the Site or the use or disclosure of such content or information by other users or third parties.

The Site and the Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.

We have implemented reasonable technical, physical, administrative, and organizational safeguards to protect the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.Please be aware that despite our efforts, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

Access To My Personal Information

You may modify registration information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the Site for a period of time.

We may send periodic promotional or informational emails. Users may opt out of such communications by following the opt out instructions contained in the email. Please note that it may take up to ten (10) business days for us to process opt out requests. If you opt out of receiving emails about recommendations or other information we think may interest you, we may still send you emails pertaining to your account or any Services you have requested or received from us.

We encourage you to contact us if you have any questions or concerns regarding the privacy aspects of our Services or would like to make a complaint. You can reach us by mail at Reelay Meetings Inc., 2332 News Sentinel Dr., Suite 210B, Knoxville, TN 37921, Attention: Privacy Officer, or contact at:

This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on this page. If we make any changes to this Policy that materially affect our practices with regard to the personal information that we have previously collected from you, we will endeavor to provide you with notice in advance of such changes by highlighting the change on the Site, emailing the email address of record for your account, or other prudent means at our discretion.